|
Last Updated: September
29, 2005
Profectus Incorporated
(referred to in this Privacy Statement as "we" or "PROFECTUS")
recognize the importance of protecting the privacy of all
information provided by users of our web sites, recipients of our
e-mail newsletters and all other customers of our products and
services. We created this policy with a fundamental respect for our
customers' right to privacy and to guide our relationships with our
customers. This Privacy Statement discloses the privacy practices
for all products and services owned by PROFECTUS.
INFORMATION COLLECTION AND USE
PROFECTUS collects
information from our website users, subscribers and other customers.
In this section of our Privacy Statement, we describe the type of
information we collect and how we use it to provide better services
to our customers.
Registration and
Ordering
When using our
websites, requesting information about our services, and signing up
for certain selected services (such as free subscriptions), users
must first register. During registration, users are required to give
their contact information (such as name, e-mail address, mailing
address, and phone number). For internal purposes, we use this
information to communicate with users and provide requested
services, and, for our website visitors, to provide a more
personalized experience on our sites. We also may collect
demographic information (such as job title and company information).
We use aggregate demographic information about our audience to
improve our service, for marketing purposes and/or industry
reporting purposes.
E-mail Newsletters
If users wish to
subscribe to our e-mail newsletters, we ask for contact information
(such as name, e-mail address, and demographic information). We use
this information in the same manner as we use contact information in
the registration and ordering process described above. Recipients of
our newsletters can unsubscribe using the instructions listed at the
end of the e-mail newsletter.
Surveys and Contests
From time to time we
invite web site users and other customers to provide information via
surveys or contests. Participation in these surveys or contests is
completely voluntary and the website user or other customer
therefore has a choice whether to disclose requested contact
information (such as name and mailing address) and demographic
information (such as zip code or job title). In addition to the
other uses set forth in this policy, contact information collected
in connection with surveys and contests is used to notify the
winners and award prizes and to monitor or improve the use of, and
satisfaction with the website or other PROFECTUS product or service.
Such information is NOT shared with third party sponsors of such
surveys or contests.
Interactive Features
At some of our sites,
we offer interactive and community features such as discussion
boards, webcasts and user profiles. Note that all personal
information sent or posted via such features becomes public
information for which we are not responsible.
Tell-A Colleague
If customers elect to
use our referral service for informing a colleague about our sites
and services, we may ask them for the colleague’s name, job title
and e-mail address. PROFECTUS will store and use this information to
send the colleague an invitation. This information may also be used
to provide information about our company and related products and
services. The colleague may contact us as specified in the tell-a-
colleague message to request that no further communications be sent.
Communications with
Us
We have features where
our customers can submit information to us (such as our feedback
forms). Where such submissions include requests for service or
information, we may forward them to our agents, as needed, to best
respond to the specific request. In addition, we may retain e-mails
and other information sent to us for our internal administrative
purposes, and to help us to serve customers better.
Communications from
Us: Service Updates, Special Offers
In order to best serve
our customers, we may send updates that contain important
information about our products and services. For example, we send
new members a welcoming message, and verify password and username
for our password-protected web sites. We may also communicate with a
customer to provide requested services and for account-related
issues via e-mail, phone, or regular mail. In addition to such
service and product-essential messages, we offer our customers the
option to receive information about our company, related products,
services, and special deals. Users, however, can choose not to
receive these communications from us, as set forth in the
"Permission" section below.
Automatic Data
Collection
Our web sites,
newsletters and, from time to time, certain other products and
services have features that automatically collect information from
customers, to deliver content specific to customers' interests and
to honor their preferences. This information assists us in creating
products and services that will serve the needs of our customers.
We use an email
delivery and marketing company to send emails (including
newsletters) for which you have registered (or otherwise agreed to
receive). Web beacons and cookies may be used in such email messages
to help us measure the effectiveness of our advertising and how
customers use our web sites and other products and services.
For our internal
purposes, we gather date, time, browser type, navigation history and
IP address of all visitors to our web sites. This information does
not contain anything that can identify users personally. We use this
information for our internal security audit log, trend analysis and
system administration, and to gather broad demographic information
about our user base for aggregate use.
We may combine
demographic information supplied by a customer at registration with
web site usage data to provide general profiles, in aggregate
non-personally identifiable form, about our customers and their
preferences in the content of the site and advertising. We may share
this composite information with our advertisers and business
affiliates to help them better understand our services.
WITH WHOM YOUR
INFORMATION IS SHARED
Other than as set forth
above, we do not share personally identifiable information with
other companies, apart from those acting as our agents in providing
our product(s)/service(s), and which agree to use it only for that
purpose and to keep the information secure and confidential. We will
disclose information we maintain when required to do so by law, for
example, in response to a court order or a subpoena or other legal
obligation, in response to a law enforcement agency's request, or in
special cases when we have reason to believe that disclosing this
information is necessary to identify, contact or bring legal action
against someone who may be causing injury to or interference with
(either intentionally or unintentionally) our rights or property.
Users should also be aware that courts of equity, such as U.S.
Bankruptcy Courts, might have the authority under certain
circumstances to permit personal information to be shared or
transferred to third parties without permission.
CORRECTION/UPDATING
PERSONAL INFORMATION
If your personally
identifiable information changes (such as zip code), or if you no
longer desire our product(s)/service(s), we provide a way to correct
or update your personal data: you may either contact PROFECTUS or
complete the "Feedback" page as described in the "Permission"
section below.
SECURITY
We use reasonable
precautions to protect our customers' personal information and to
store it securely. Access to all of our customers' information is
restricted. Only employees who need the information to perform a
specific job (for example, a consultant, or a customer service
representative) are granted access to personally identifiable
information. Finally, the servers on which we store personally
identifiable information are kept in a secure environment.
LINKS
Our web sites contain
links to other sites. PROFECTUS is not responsible for the privacy
practices or content of such other sites. We encourage our users to
be aware when they leave our site and to read the privacy statements
of each web site to which we may link that may collect personally
identifiable information.
NOTIFICATION and
CHANGES
If we change our
Privacy Statement, we will post those changes on this page so our
users are aware of what information we collect, how we use it and
under which circumstances, if any, we disclose it. Users should
check this policy frequently to keep abreast of any changes.
For questions about
this Privacy Statement, contact:
Privacy Department
Profectus, Inc.
4587 Sandpine Lane
Sarasota, Florida 34241
USA
1-941-379-8700
privacy@profectus.com
|