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Methodology
Profectus provides the comprehensive
Lean Printing Office consulting solution using a tested and proven
three-phase approach:
Phase I -
Discovery
The primary objective of the Discovery Phase is to acquire an
in-depth knowledge of your organization’s philosophies, culture,
structure, practices, processes, resources, skill sets, metrics, and
the utilization of information technology.
One of Profectus' expert consultants will help you assemble a Lean
Printing Office team and then conduct a series of on site meetings
and interviews with your team to evaluate your business.
The discovery analysis identifies the current “as-is” state of your
business, pinpoints gaps in practices, and identify opportunities
for improvement in
your sales, estimating, customer services, order
entry, purchasing, job costing, invoicing, and other administrative
areas.
Phase II -
Recommendations
When the on site analysis of your business is completed, the
consultant will write a detail findings report containing
recommendations for embracing best practices, streamlining
business processes, maximizing the capabilities of your
management system, and measuring the success of your
organization’s with key performance indicators.
Our recommendations are backed by first hand
exposure to hundreds of printing
organizations and situations, and our extensive industry
experience in management, production, operations, technologies, and
systems.
Phase III -
Implementation
A key ingredient in the successful deployment of Lean Printing
Office is Profectus’ ability to provide excellent leadership and
project management. Our consultant will develop a detail
implementation plan and then get into the details with your staff to
promote and implement the changes.
Our consultants employ tested and proven best practices, tools,
templates, training materials, and methodologies that will
efficiently improve your organization with minimal interruptions.
Scope of
Analysis
Lean Printing Office includes a complete analysis of the following:
your sales entry, customer service,
estimating, planning, order entry, preflight, scheduling,
purchasing, shipping, costing, and invoicing administration areas
business practices and processes
organization structure and responsibilities of employees
utilization of information technology, ecommerce, and the
internet
estimating, pricing, and quoting jobs including markup methods,
value-added usage, and pricing considerations
order entry including customer service, job planning,
preflighting files, production instructions, job tickets, and
reporting
management of customer changes including receiving and
documenting changes, communicating changes to the plant,
establishing prices for changes, and billing customers for the
changes
prioritizing and scheduling orders, tracking orders statuses,
managing on-time deliveries, and communicating status information
with staff and customers
estimating, requisitioning, purchasing, allocating, receiving,
storing, and tracking raw materials inventory, finished goods,
outside services, and the supply chain
collecting job costs through shop data collection or other means
including labor activities, material consumption, auditing data, and
correcting entries
shipping orders including skid tickets, bill-of-ladings, packing
lists, and the billing of shipping costs
job invoicing including communicating charges to the billing
department, billing turnaround cycles, and the invoice documentation
the accuracy, availability, readability, and usefulness of
forms, reports, and documents used to communicate information among
your customers, suppliers, and personnel
reports and key performance indicators used at all
organizational levels to measure and benchmark performance and
forecast future business activities |