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Profectus’ order entry practices consulting services improves the
efficiency, accuracy, throughput, customer relationships, and cost effectiveness your order
process; from customer through your entire order entry.
Our consultants conduct an detail on-site assessment of your current order entry, customer service, and
job planning practices and processes. It typically takes 2-3 days of on site consultation for our
consultants to learn, understand, and accurately conduct the assessment.
You receive a detail recommendations report that clearly identifies your company's strengths and
weaknesses and recommended solutions to improve your order entry practices and processes. Profectus’
consultants will provide a training and an implementation plan customized to address the specific culture,
requirements, issues, and realities of your organization.
Areas covered:
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Order Entry and Job Planning practices, processes,
procedures, and workflow |
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Department structure and the responsibilities of
management, salespersons, order entry, customer service, and others involved with the order entry
process. |
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Order entry and planning forms, reports,
documents, and other related communications means including order request forms, credit applications,
job tickets, production instructions, and finished goods inventory releases. |
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The management of prioritizing orders, tracking
orders statuses, and managing on-time deliveries |
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The management of customer changes (AA's)
including receiving and documenting changes from sales or customers, and communicating changes to the
plant and billing. |
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The utilization of your information technology
and the internet for receiving orders from customers, entering and planning orders, creating production
instructions, tracking orders, and communicating order information to customers. |
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