Lean Printing Office ©
Consulting & Implementation Services

Eliminate non-value added activities

consulting solution helps printing organizations eliminate administrative wastes, reduce overhead costs, increase efficiencies, improve workflow, and enhance the ability to meet customer demands.

Our expert consultants accomplish this by employing numerous lean principles including 6S, Kaizen Events or Blitzes, Value Stream and Process Mapping, Industry Best Practices, Performance Metrics, Information Technology, and Continuous Improvements.

Lean Printing Office focuses on the areas of sales, estimating, customer services, order entry, purchasing, invoicing, and other administrative areas. Our consultants perform detail analysis and reengineer the administrative processes in the Order-To-Cash Cycle including:
 
  Request for Quote process
  Orders to Production process
  Customer change Request (AA) process
  Purchasing/AP paper, supplies, and services process
  Shipping to Invoice/AR process

Every component of your administrative processes are scrutinized including your business practices, forms, computer entries, handwritten documents, reports, inter-company communications, customer interactions, supplier interactions, department handoffs, employee responsibilities, bottlenecks, delay points, value added and non-value added activities, cost factors, and more. It eliminates the eight types of waste that are costly to a printing organization

Lean Printing Office is not about reducing staff. Lean Printing Office focuses  people’s efforts on activities that bring value to your customers and eliminates activities that do not (waste). It speeds up your administrative processes by eliminating the unnecessary steps, handoffs, and procedures in your workflow.

"Printing organizations have experienced up
to a 30% reduction in administrative costs
by implementing Lean Printing Office principles."

Profectus provides the comprehensive Lean Printing Office consulting solution using a tested and proven approach:

Discovery
During the Discovery Phase, one of Profectus' expert consultants will work with your staff  to acquire an in-depth knowledge of your organization’s philosophies, culture, structure, practices, processes, resources, skill sets, metrics, and the utilization of information technology.

Our consultant will facilitate kaizen events with your team to create value stream maps or process maps of  your business processes. Mapping your process will eliminate redundant tasks and non-value added activities, smooth the workflow, speedup throughput, and improve administrative efficiencies.

The discovery analysis identifies the current “as-is” state of your business, pinpoints gaps in practices, and identify opportunities for improvement in your sales, estimating, customer services, order entry, job planning, purchasing, scheduling, job costing, invoicing, and other administrative areas.

Recommendations
When the on site analysis of your business is completed, the consultant will write a detail findings report containing recommendations for embracing lean office principles, adopting industry best practices, streamlining business processes, maximizing the capabilities of your management system, and measuring the success of your organization’s with key performance indicators.

Our recommendations are backed by first hand exposure to hundreds of printing organizations and situations, and our extensive industry experience in business management, production, operations, technologies, and systems. Experience with small-to-large organizations representing every segment of the printing industry. Our wealth of knowledge perpetually grows with each new client and assignment. This case based knowledge gives our consultants the insight to quickly see into a situation and produce solutions when we consult your organization.

Implementation
A key ingredient in the successful deployment of Lean Printing Office is Profectus’ ability to provide excellent leadership and project management.  Our consultants employ tested and proven methodologies, best practices, tools, templates, and training materials that will effectively improve your organization with minimal interruptions.

Profectus works with your organization to implement the following Lean Printing Office and lean manufacturing principles:

	5S to make your administrative workplace clean, neat and organized
	Kaizen Events or Blitzes to promote team participation, collaboration, and buy-in
	Value Stream and Process Mapping to streamline business processes and eliminate non-value added activities
	Industry Best Practices proven by the industry leaders
	Performance Metrics to measure the success of your organization and Lean Printing Office initiative
	Information Technology and other tools to support your lean efforts
	Continuous Improvements to ensure lean is part of your organization's culture

Company's implementing Lean Printing Office have significantly improved efficiencies and reduced administrative costs throughout their Order-To-Cash Cycle. One printing company experienced a 30% reduction in administrative overhead costs, steps, and time. Here are some of the estimated savings our customer's have experienced:

Order to Production Throughput (all of the processes associated with receiving a customer's order and getting it into prepress production)
 
  Reduced from 3 hours to 1 hour average per order
  Reduced from 5 handoffs to 3 handoffs
  Reduced from 92 steps to 45 steps
  Annual administrative cost savings $385,000

Invoice Throughput (all of the processes associated with
sending an invoice to a customer once the order has been shipped)
 
  Reduced from 5 days to 2 days average per invoice
  Reduced from 5 handoffs to 4 handoffs|
  Reduced from 43 steps to 22 steps
  Annual administrative cost savings $190,000

Other savings
  Supports GREEN initiatives
  Reduced inventory transactions and costs
  Reduced product costs and prices
  Employee retention and higher productivity
  Growth without adding resources
  Customer retention and retained sales

The price of our lean printing office consulting services are based on the unique needs and situation of each client. Our fees are very reasonable and much less then the money we save our clients and the value of our guidance.